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Refunds and Exchanges

We want you to love any item purchased through If you don’t and would like to receive a refund, please return your items to the Calgary Public Library Foundation office located at 429 8th Ave SE.

All refunds will be issued through immediately upon return.

The Foundation office is open Monday to Friday from 9 am to 5 pm. To access through the back door entrance, please use the buzzer. Any products purchased from your community library can be returned there, however all refunds will be issued by the Foundation and may take up to 10 business days to complete in this scenario. 

For further questions please contact us directly at 403-221-2002 or

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