What will my purchase support?
Every purchase through LibraryStore.ca supports the essential work of the Calgary Public Library and enhances programs, services and collections. 100% of the proceeds are reinvested into the Library, creating a stronger Calgary.
I received a credit voucher for making a donation how can I redeem this?
All credit vouchers can be redeemed online when you checkout to purchase your product or in community libraries when paying late fees. Vouchers can be used to pay late fees or buy products but cannot be put towards event tickets or donations to the Library Foundation.
How can I return my purchase?
We want you to love any item purchased through librarystore.ca. If you don’t and would like to receive a refund or you are seeking a different size or colour, we are happy to accommodate, where possible. All returned merchandise must be in saleable condition to be eligible for refund or exchange. Please contact firstname.lastname@example.org for details.
How will my purchase be shipped to me?
The Calgary Public Library has 21 locations across the city, which we use to save you from shipping costs and to ensure that we can offer our products at a great price. Simply select your community library from the drop-down menu at check out.
If you are purchasing a product from outside of Calgary, or would prefer to have it shipped to your home, shipping rates apply and will be built in at checkout. For more information or any concern over shipping costs please contact email@example.com.
How long will it take for my purchase to arrive in-library for pick-up?
Please allow 5-7 business days for your purchase to arrive in your community library of choice. When the item arrives, staff will contact you on the phone number provided to let you know that the item is ready for pick-up.
What is the Calgary Public Library Foundation?
The Calgary Public Library Foundation empowers people to make a difference in their community. All donations received through the Library Foundation cultivate innovation and bring the Library to those who need it most.
With 740,000 members and 21 locations across the city, the Calgary Public Library has inspired life stories of Calgarians for more than 100 years. It is the second largest library system in Canada and the sixth largest municipal library system in North American. Last year, Calgarians borrowed more than 14.4 million physical and digital items and experienced 6.9 million in-person visits.